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Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Icon

Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Icon

Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Icon

Last Updated on October, 24, 2024

Last updated: 15.8.2025

  1. Who we are

  • App name: Vtone Fitness

  • Owner/Controller: Vtone Fitness

  • Address: Manchester Square, Basement, Puliakulam Rd, GM Nagar, Pudur, Coimbatore, Tamil Nadu 641037

  • Contact email: vtonefitnessgym@gmail.com

  1. Scope
    This Privacy Policy describes how Vtone Fitness (“we”, “us”) collects, uses, shares, and protects information in our Android and iOS apps and related services. By using Vtone Fitness, users agree to this Policy.

  2. What we collect

  • Account and identity (admin-created accounts)

    • Name, email, phone number, password, date of birth, gender.

  • Profile and fitness

    • Profile photo, height, weight, fitness goals (e.g., strength/weight), hydration tracking entries, food/nutrition logs, daily workout logs.

  • App activity

    • Interactions related to workouts and nutrition tracking (e.g., entries and updates).

  • Diagnostics

    • Crash/error logs and basic performance diagnostics.

  • Uploaded media

    • Photos/images and documents (e.g., PDFs) that users choose to upload.

  • Messaging integrations

    • Interactions initiated via WhatsApp API for reminders or service messages.

We do not collect location data. We do not collect payment card data in the app.

  1. Sources of data

  • Directly from users or administrators (account setup, profile, tracking data).

  • From device capabilities with permission (camera/photos/files).

  • From service providers that support app functionality (analytics, crash reporting, storage, nutrition database).

  1. How we use data

  • Provide and operate features:

    • Account access (admin-created), personalized workouts and diet plans, food/workout/goal/hydration tracking, media uploads.

  • Communicate:

    • Transactional and service messages (e.g., fee reminders, plan notifications). Where applicable, messages may be sent using WhatsApp API.

  • Reliability and safety:

    • Diagnose crashes, resolve bugs, secure the service, prevent misuse or fraud.

  • Legal compliance:

    • Comply with laws and enforce our terms.

We do not use data for targeted advertising or cross‑app tracking.

  1. Legal bases (when EEA/UK GDPR applies)

  • Contract: to provide requested app features.

  • Legitimate interests: app security, reliability, non-intrusive product improvement.

  • Consent: optional uploads (e.g., photos/files) and certain communications where required.

  • Legal obligation: compliance with applicable laws.

  1. Sharing and service providers
    We do not sell personal data. We share data only with service providers acting on our behalf, under appropriate contracts:

  • Firebase (Authentication, Analytics, Crashlytics)

  • Cloudinary (media storage/processing)

  • FatSecret (nutrition database/related features)

  • WhatsApp API (service messaging)
    Providers may process data in various countries. We require them to use appropriate security and privacy safeguards.

  1. International transfers
    Personal data may be transferred to and processed in countries outside the user’s country of residence. Where required by law, we implement safeguards (e.g., standard contractual clauses) to protect data during transfers.

  2. Retention

  • Account data: retained while the account is active and as necessary for services, legal, or security purposes. On verified deletion requests, we delete or anonymize data subject to legal retention needs.

  • Tracking and log data (e.g., workouts, food, diagnostics): typically retained for 3 months and then deleted or anonymized, unless we must retain it longer for legal or security reasons.

  • Backups: retained for limited periods per our backup schedules.

  1. Security
    We use reasonable technical and organizational measures to protect data, including:

  • Encryption in transit (HTTPS/TLS)

  • Encryption at rest (in databases/storage)
    Despite safeguards, no system is 100% secure. We continually improve our protections.

  1. Children and minimum age
    Vtone Fitness is not directed to children. Users must be at least 13 years old, or the minimum age required by local law. If we learn we collected personal data from a child under the applicable age without proper consent, we will delete it.

  2. Your rights and choices
    Depending on your location, you may have rights to:

  • Access, correct, or delete personal data

  • Object to or restrict certain processing

  • Receive a copy (portability)
    How to exercise rights:

  • In‑app: update certain profile information

  • Email: vtonefitnessgym@gmail.com (we may need to verify identity; we respond within timeframes required by law)

  1. Permissions (mobile)

  • Photos/media/files: upload images or documents you choose to share (e.g., progress photos, PDFs)

  • Notifications: send reminders (e.g., fees, plan notifications). You can disable notifications in device settings.
    We do not request location permissions.

  1. Cookies/SDKs
    We may use in‑app SDKs (e.g., Firebase Analytics, Crashlytics) to analyze reliability and usage of features, not for targeted advertising.

  2. Changes to this policy
    We may update this Policy. We will post updates in the app and/or on our website and update the “Last updated” date. Material changes will be communicated as required by law.

  3. Contact

  • Email: vtonefitnessgym@gmail.com

  • Address: Manchester Square, Basement, Puliakulam Rd, GM Nagar, Pudur, Coimbatore, Tamil Nadu 641037

IN‑APP PRIVACY SUMMARY (Short)

Last updated: [insert date]

  • What we collect: Account details (name, email, phone, DOB, gender), profile photo, height/weight/goals, workout and nutrition logs, hydration entries, crash logs, and any photos/PDFs you upload. No location data collected.

  • How we use it: To provide personalized workouts and diet plans, track progress, send reminders (e.g., fees/plan), fix bugs, and keep the app secure. No targeted ads or cross‑app tracking.

  • Sharing: We don’t sell data. We use trusted service providers (Firebase, Cloudinary, FatSecret, WhatsApp API) under contracts to operate the app.

  • Security: We encrypt data in transit and at rest.

  • Retention: Account data is kept while your account is active; tracking/log data is typically kept ~3 months. Backups are retained for limited periods.

  • Your choices: You can access, update, or request deletion/export by emailing vtonefitnessgym@gmail.com.

  • Age: You must be 13+ (or local legal age) to use the app.

Last updated: 15.8.2025

  1. Who we are

  • App name: Vtone Fitness

  • Owner/Controller: Vtone Fitness

  • Address: Manchester Square, Basement, Puliakulam Rd, GM Nagar, Pudur, Coimbatore, Tamil Nadu 641037

  • Contact email: vtonefitnessgym@gmail.com

  1. Scope
    This Privacy Policy describes how Vtone Fitness (“we”, “us”) collects, uses, shares, and protects information in our Android and iOS apps and related services. By using Vtone Fitness, users agree to this Policy.

  2. What we collect

  • Account and identity (admin-created accounts)

    • Name, email, phone number, password, date of birth, gender.

  • Profile and fitness

    • Profile photo, height, weight, fitness goals (e.g., strength/weight), hydration tracking entries, food/nutrition logs, daily workout logs.

  • App activity

    • Interactions related to workouts and nutrition tracking (e.g., entries and updates).

  • Diagnostics

    • Crash/error logs and basic performance diagnostics.

  • Uploaded media

    • Photos/images and documents (e.g., PDFs) that users choose to upload.

  • Messaging integrations

    • Interactions initiated via WhatsApp API for reminders or service messages.

We do not collect location data. We do not collect payment card data in the app.

  1. Sources of data

  • Directly from users or administrators (account setup, profile, tracking data).

  • From device capabilities with permission (camera/photos/files).

  • From service providers that support app functionality (analytics, crash reporting, storage, nutrition database).

  1. How we use data

  • Provide and operate features:

    • Account access (admin-created), personalized workouts and diet plans, food/workout/goal/hydration tracking, media uploads.

  • Communicate:

    • Transactional and service messages (e.g., fee reminders, plan notifications). Where applicable, messages may be sent using WhatsApp API.

  • Reliability and safety:

    • Diagnose crashes, resolve bugs, secure the service, prevent misuse or fraud.

  • Legal compliance:

    • Comply with laws and enforce our terms.

We do not use data for targeted advertising or cross‑app tracking.

  1. Legal bases (when EEA/UK GDPR applies)

  • Contract: to provide requested app features.

  • Legitimate interests: app security, reliability, non-intrusive product improvement.

  • Consent: optional uploads (e.g., photos/files) and certain communications where required.

  • Legal obligation: compliance with applicable laws.

  1. Sharing and service providers
    We do not sell personal data. We share data only with service providers acting on our behalf, under appropriate contracts:

  • Firebase (Authentication, Analytics, Crashlytics)

  • Cloudinary (media storage/processing)

  • FatSecret (nutrition database/related features)

  • WhatsApp API (service messaging)
    Providers may process data in various countries. We require them to use appropriate security and privacy safeguards.

  1. International transfers
    Personal data may be transferred to and processed in countries outside the user’s country of residence. Where required by law, we implement safeguards (e.g., standard contractual clauses) to protect data during transfers.

  2. Retention

  • Account data: retained while the account is active and as necessary for services, legal, or security purposes. On verified deletion requests, we delete or anonymize data subject to legal retention needs.

  • Tracking and log data (e.g., workouts, food, diagnostics): typically retained for 3 months and then deleted or anonymized, unless we must retain it longer for legal or security reasons.

  • Backups: retained for limited periods per our backup schedules.

  1. Security
    We use reasonable technical and organizational measures to protect data, including:

  • Encryption in transit (HTTPS/TLS)

  • Encryption at rest (in databases/storage)
    Despite safeguards, no system is 100% secure. We continually improve our protections.

  1. Children and minimum age
    Vtone Fitness is not directed to children. Users must be at least 13 years old, or the minimum age required by local law. If we learn we collected personal data from a child under the applicable age without proper consent, we will delete it.

  2. Your rights and choices
    Depending on your location, you may have rights to:

  • Access, correct, or delete personal data

  • Object to or restrict certain processing

  • Receive a copy (portability)
    How to exercise rights:

  • In‑app: update certain profile information

  • Email: vtonefitnessgym@gmail.com (we may need to verify identity; we respond within timeframes required by law)

  1. Permissions (mobile)

  • Photos/media/files: upload images or documents you choose to share (e.g., progress photos, PDFs)

  • Notifications: send reminders (e.g., fees, plan notifications). You can disable notifications in device settings.
    We do not request location permissions.

  1. Cookies/SDKs
    We may use in‑app SDKs (e.g., Firebase Analytics, Crashlytics) to analyze reliability and usage of features, not for targeted advertising.

  2. Changes to this policy
    We may update this Policy. We will post updates in the app and/or on our website and update the “Last updated” date. Material changes will be communicated as required by law.

  3. Contact

  • Email: vtonefitnessgym@gmail.com

  • Address: Manchester Square, Basement, Puliakulam Rd, GM Nagar, Pudur, Coimbatore, Tamil Nadu 641037

IN‑APP PRIVACY SUMMARY (Short)

Last updated: [insert date]

  • What we collect: Account details (name, email, phone, DOB, gender), profile photo, height/weight/goals, workout and nutrition logs, hydration entries, crash logs, and any photos/PDFs you upload. No location data collected.

  • How we use it: To provide personalized workouts and diet plans, track progress, send reminders (e.g., fees/plan), fix bugs, and keep the app secure. No targeted ads or cross‑app tracking.

  • Sharing: We don’t sell data. We use trusted service providers (Firebase, Cloudinary, FatSecret, WhatsApp API) under contracts to operate the app.

  • Security: We encrypt data in transit and at rest.

  • Retention: Account data is kept while your account is active; tracking/log data is typically kept ~3 months. Backups are retained for limited periods.

  • Your choices: You can access, update, or request deletion/export by emailing vtonefitnessgym@gmail.com.

  • Age: You must be 13+ (or local legal age) to use the app.

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